Investing In Partner Success

Driving Partner Success

The Pinnacle Fertility Network provides our partner clinics with operational, clinical, and cutting-edge technology solutions that allow practices to provide compassionate care for patients and unrivaled support for our employees.

The Team at RGI Share Their Experience Joining Pinnacle

“Previously, each physician in our practice would exclusively see their own patients, and we really enjoyed that arrangement. Personally, I found it to be a wonderful experience as we were able to establish strong relationships with our patients.

However, with the growing number of patients, it became increasingly challenging to maintain the same level of connection and care. It was clear that we needed to come up with an innovative solution to address this issue."
- Dr. Priya Maseelall

Learn More About RGI's Advancements

Building Families, Fostering Culture

Every member of the Pinnacle family is dedicated to producing positive outcomes for our patients, which is why we invest heavily in creating a world-class culture that fosters growth, opportunity, and support. In order for our patients to receive the compassionate care they deserve, we ensure that our team receives the same.

Technology Enabled, Patient Focused

We invest in cutting edge reproductive technologies, collaborate on industry leading research, and strive to set the standard for patient care at our clinics. Leveraging industry leading applications, data and analytics, and proprietary clinic productivity tools allows our high-performing clinics to deliver on our mission of setting the standard in fertility care.

Experienced Support, Improved Outcomes

To create optimal efficiencies at our partner clinics, Pinnacle provides centralized business and operational management services that allow our teams to focus on building families.

Board Leadership

Board Leadership Across the Network Driven By One Mission: Improving Patient Satisfaction and Clinical Outcomes

Medical Leadership Board:

The purpose of the Medical Leadership Board of Pinnacle Fertility is to implement meaningful programs guided by the Pinnacle principle of improving patient outcomes. We achieve this by including representation from each partnering clinic and fostering a learning environment for sharing ideas and collaborating on improvements to patient care. The MLB is a forum in which medical directors from each clinic can congregate to discuss, create, and implement effective initiatives.

The Medical Director of the Medical Leadership Board (MLB) is a liaison among the network members and provides a focus on the priorities of the MLB. Additionally, as new clinics join the Pinnacle Fertility network, the Medical Director assists that clinic to implement programs completed or in progress as outlined by the MLB.

Lab Leadership Board:

The Lab Leadership Board (LLB) consists of Lab Directors and representatives from each lab in the Pinnacle Fertility network. The members of the LLB bring their many years of valuable experience in the field of embryology and apply this extensive knowledge to improve clinical outcomes across the Pinnacle network by collaborating to establish best practices of laboratory protocols, and techniques.

The Lab Leadership Board established the Pinnacle Embryology School in 2022 to teach embryology skills from within the network to ensure adequate and safe staffing levels at all times in the Pinnacle Embryology laboratories.

Lab Director Council:

Charter: To improve clinical outcomes by implementing operational guidelines to promote patient satisfaction, efficiencies and organizational culture

Join Our Family

Practice Leader Council:

Joining the Pinnacle Fertility network provides patients effortless access to comprehensive treatment services, including egg banks, genomic medicine, surrogacy, and pharmacy partners with personalized patient care at the forefront.

Join Our Family

Shared Services Provided to Practices by Pinnacle

Clinics within the Pinnacle Fertility network have the opportunity to centralize business and operational functions in order to increase consistency in processes, leverage shared tools to reduce cost, improve team members’ work satisfaction, and increase ROI.

Revenue Cycle Management
Group Purchasing
Expense Management
Accounting & Finance

Through a centralized Human Resources (HR) department, clinics leverage a team of HR professionals to strategize, develop, and implement core HR functions to support healthy organizational growth, increase employee satisfaction and retention, and reduce costs.

Payroll Processing
Employee and Provider Recruitment and Selection
Performance Management
Compensation and Benefits Packages
Employee Relations
HR Analytics
Succession Planning

Pinnacle IT services provide a wide range of technology-related services to support the networks operations and business objectives.

Network and Infrastructure Management
Hardware and Software Support
Help Desk and User Support
Information Security
Business Systems Analysis
IT Project Management
Technology Vendor Management
Research and Development for Emerging Tools

We are committed to cultivating a culture of inclusivity, connection, and an environment in which people want to work. Through effective employee communications and engagement, we support a positive work environment, foster employee engagement, and drive business success. We find that a proactive and celebratory approach to employee communication, employees feel valued and connected to the company and its mission, and can improve collaboration, teamwork, and overall performance and retention.

Internal Communications Strategy
Employee Newsletters
Change Management Communications
Employee Engagement Surveys
Training and Development Communications
IT Communications
Crisis Communications

Pinnacle’s general counsel and legal team helps to ensure our clinics and organization operates in compliance with legal and regulatory requirements, manage risks effectively, and protect its interests and assets. They provide legal guidance and support to the organization's leadership, help to mitigate legal risks, and protect the organization from potential legal liability.

Legal Advice and Counsel
Contract Review and Negotiation
Litigation Management
Regulatory Compliance

Pinnacle Fertility’s employee Learning & Development team plays a critical role in developing and delivering training programs that help team members improve their skills and abilities, stay up-to-date with industry trends, and support the organization's strategic goals and objectives. Through our investment in employee training and development, clinics can increase employee engagement, retention, and productivity.

Needs Assessment
Curriculum Design
Training Delivery
Diversity and inclusion
Learning management system (LMS)

Pinnacle Fertility network clinics have access to leverage a centralized team of fertility marketing professionals to drive patient acquisition, revenue growth and market share by creating and executing effective marketing strategies that connect with key patient demographics, promote Pinnacle and clinic brands, and drive interest in our services.

Digital Marketing
Advertising
Website Management
Content Strategy and Management
Brand Management
Social Media
Growth Marketing
PR & Media Relations
SEO

Real Stories, Real Success: Our Patients Speak

Jesus C.

We can't thank you all enough for making our IVF journey such a positive experience. Your team's expertise and warmth meant the world to us. You made our dreams come true, and we're forever thankful.

California Fertility Partners

Los Angeles, CA

Krista B.

THEY ARE AMAZING!!! I absolutely love this clinic and everyone who works here! Being a lesbian couple, we were nervous trying to find a fertility clinic for us.. they made us feel so comfortable right away! They are so caring and sweet! I definitely recommend this place!! && Dr. Z is the man!! Nicest doctor I have ever met! I would give them a 100 stars if I could!

Advanced Fertility Care

Scottsdale, AZ

Patrick P.

Thanks to Dr. Dudley, we achieved a successful pregnancy, a dream that once seemed unattainable. His expertise and empathy made him not just a doctor but a beacon of hope in our most challenging times. We are profoundly grateful to Dr. Dudley and highly recommend him to any couple facing fertility issues!

Pinnacle Fertility

Atlanta, GA

Lee B.

We've worked with RGI twice now, and have had an excellent experience both times. Dr. Maseelall and her team have been amazing to work with. This time around, we were introduced to the "navigators" who essentially act as a liaison between us and the doctors, which was a change from the last time we were there. We found having access to a dedicated resource - even by text message - was a huge plus.

Reproductive Gynecology & Infertility

Akron, OH

R.W.

I highly recommend Dr. Dudley! He is one of the only doctors who explained things clearly, realistically, and positively. His bedside manner is outstanding. A defining moment (without disclosing my medical history) was when I explained something to him and he responded with "I believe in a women's intuition." He believed me, ran a quick test, and pivoted the plan. I can't recommend him enough.

Pinnacle Fertility

Atlanta, GA

Diana M.

My husband I went to Dominion after struggling with some fertility issues and multiple miscarriages. We couldn't have made a better choice! You can tell that the staff really care about their patients and make you feel at ease. At the beginning of the process, we were feeling a bit overwhelmed, but the doctors were understanding and great at explaining each step to us along the way. We now have a healthy baby boy and we could not be more happy and grateful to Dominion Fertility!!

Dominion Fertility

Arlington, VA